Children and Family Services

Astor Services for Children & Families

Astor Services for Children & Families provides behavioral and educational services for children and adolescents ages 2-21 who reside in Ulster and Dutchess Counties. Licensed by the NYS Office of Mental Health and accredited by The Joint Commission, each of the Counseling Centers is a designated Child and Family Clinic Plus provider.

Walk-Ins Are Welcome During The Hours of 9:00am and 2:00pm

Kingston Counseling Center
Phone: (845) 340-4105
239 Golden Hill Lane, Suite 100 in Kingston

Ellenville Counseling Center
Wednesday & Thursday Only
Phone: (845) 647-3349
Trudy Resnick Farber Building, 5 Center Street in Ellenville

New Paltz Counseling Center
M-Thur 9-8pm and Friday 9-5pm
Phone: (845) 419-0850
135 N. Chestnut Street in New Paltz


The People’s Place


The People's Place provides assistance to anyone living in Ulster County, especially the unemployed, the physically and mentally challenged, working poor, youth, and the elderly. The People’s Place has a food pantry and thrift store offering food and clothing to low income families. Find a full list of their programs on their website here.

17 St. James St. • Kingston, NY 12401
Mon-Fri 10-1, Also Wed 5:30-7:30


Children’s Case Management Services

Case Management services for children with social/emotional challenges include: ongoing assessment of child and family strengths and challenges, development of a child focused, goal oriented service plan, linking child and family to appropriate services, monitoring effectiveness of services as they relate to the service plan, and advocacy.

Case Management Services Are Offered By MHA in Ulster County, Family of Woodstock, and Parson’s Child & Family Center

Find more information about Case Management services here

Applications & Referrals Are Submitted To :
Ulster County Single Point of Access (SPOA ) - Find more information about SPOA here
Phone: (845) 340-4119
Ulster County Department of Mental Health
239 Golden Hill Lane
Kingston, NY 12401


Family Services

Family Advocate Program

The Family Advocate helps connect Ulster County residents with drug and alcohol treatment services. The Advocate can educate families on available treatment options, assist with the intake process, help remove obstacles to treatment, such as, lack of insurance or insurance denials, and support families in crisis due to addiction. The Advocate provides information on 12 Step programs, counseling, medication assisted treatment and opioid overdose reversal medication (NARCAN). The Advocate is available to talk with those in contemplation of seeking treatment, those ready for treatment and families who are concerned that their loved ones might have a substance use disorder.

Hours & Location
Monday through Friday

100 Aaron Ct.
Kingston, NY 12401

Contact Person
Carol Sutcliffe


Family Education

The Family Education Program provides home-based and group-based parenting education to families in Ulster County and Orange County, NY. Striving to strengthen and support families by “meeting them where they are at” and enhancing their nurturing skills. Family Educators offer home visits with parents and children at times that are conducive for learning. Providing supportive modeling and coaching of effective parenting skills, using a variety of resources, including the evidence-based Nurturing Parenting Program curriculum. Family Educators offer assistance with accessing community resources and securing concrete needs. The education and support that the Family Education Program provides, helps families to: Enjoy being together, lower stress levels, increase children cooperation, discipline without yelling or hitting and promote healthy communication for all family members.

Must have an open case with Ulster County Department of Social Services Children and Family Unit.

Must have an open case with Orange County Department of Social Services Children and Family Unit.

Hours & Location
Monday through Friday

100 Aaron Court
Kingston, NY 12401

110 East Main Street
Middletown, NY 10940

Contact Us
Kingston – 845.331.5641
Middletown – 845.250.5270

Kingston Brochure


SPOA: Single Point of Access

SPOA is a New York State Office of Mental Health Initiative designed to help families access free services for their children, ages 5-18 years old, with serious emotional disturbances. The goal of SPOA is to organize our county’s most intensive mental health services under a single point of access that includes family members as equal partners in the decision-making process.

Find more information about SPOA here

SPOA, Department of Mental Health
(845) 340-4119

SPOA Application


Parsons Child & Family Center

Home and Community Based Services Program

The Home and Community Based Serviced Waiver Program provides in-home services for children (ages 5-17) with a serious emotional disturbance. The program is overseen by the NS Office of Mental Health and serves children that are deemed at-risk of out-of-home placement in a hospital or other residential facility. The program offers six services which are, individualized care coordination, crisis response services, intensive-in-home services, family support services, respite services and skill building services.


Children Health Home of Upstate New York (CHHUNY) uses a model of care management based on the belief that every family has strengths and that families are the natural and most effective drivers of their care. This model also ensures that families have ‘‘voice and choice,’’ at every stage in the care management process. Care management is an innovative model of care that provides personalized clinical, community support and services coordination designed to improve the health and overall wellbeing of our children and community. These services are free, voluntary, and specially designed to assist and provide support to families and children managing complex medical and/or behavioral health concerns.

Visit their website for more information on eligibility, and how to get involved.

Offered by Parsons Child & Family Center
142 Aaron Court, Kingston, NY 12401


NEXIS – Kingston


Neighborhoods Evolving by Connecting Individuals with Supports A structured family and community-based intervention for children struggling with dysregulated emotions and behaviors. The model works to improve child and adolescent behavior by supporting environmental changes.

Department of Social Services
1091 Development Court
Kingston, NY 12401

Phone: (845) 334-5050
Hours: Monday and Friday 8AM to 5PM, and Tuesday, Wednesday and Thursday 8AM to 8PM.


Intake Unit in Children’s Division

This unit is responsible for the assessment of referrals for children’s services that are made to the Department of Social Services but are not connected with the State Central Registry. Referrals come from a variety of sources including, but not limited to, schools, agencies, relatives, and self-referrals. The Intake Unit assesses families with children ages 0-18 residing in Ulster County for eligibility for Mandated Preventive services in order to prevent the placement of a child in out-of-home care. The Unit is responsible for locating and arranging the placement of a child when placement is determined necessary by the Review Committee.

Department of Social Services
1091 Development Court
Kingston, NY 12401

Phone: (845) 334-5195


Child Support Enforcement

The primary objectives include the location of absent parents, establishment of paternity and support on behalf of all children residing in Ulster County in receipt of Temporary Assistance, Medical Assistance, and Foster Care. Enforcement of the support orders requires a multifaceted system involving state and local government agencies, court systems, employers, and the public. Cases undergo continuous investigation to ensure timely collection of needed support money.

Department of Social Services
1091 Development Court
Kingston, NY 12401

Phone: (845) 334-5194
Customer Service Hotline at 1-888-208-4485
Hours: 8AM to 5PM Monday-Friday


Child Protective Services

The CPS Unit is responsible for investigating reports of child abuse and/or maltreatment within 24 hours of receipt of a report to the State Central Registry. The toll free hotline number to the State Central Registry is 1-800-342-3720. When necessary, CPS seeks from the Family Court an Order of Protection, court-ordered services for the family, and/or authority to place the child in foster care. The Family Violence Investigative Unit Investigates cases of domestic violence, physical abuse and sexual abuse reported to the State Central Registry. Teams of law enforcement officers and child protective caseworkers jointly respond and investigate these reports. The unit is under the join supervision of a NYS Police Senior Investigator and a Child Protective Services supervisor. The CPS Preventive Unit provides services to families who have indicated SCR reports and are opened for on-going protective and preventive services.

Department of Social Services
1091 Development Court
Kingston, NY 12401

Phone: (845)334-5521
Toll Free Hotline at 1-800-342-3720.

Hours: 9AM to 5PM Monday-Friday


Ulster Prevention Council

Offers school-based prevention programs including: Olweus Anti-Bullying Program, PATHS (Promoting Alternative Thinking Strategies), PBIS (Positive Behavioral Interventions and Supports), Primary Project, Project Alert, Project Northland, and Project SUCCESS.

Ulster Prevention Council
85Grand Street
Kingston, NY 12401

For more information
Phone: (845) 458-7406


Saint John Bosco Child and Family Services

St. John Bosco Child and Family Services is a non-profit agency providing safe and effective family-style living for children in a supervised setting. Upon admissions, these children, who range in age from 7-21 and who experience a variety of cognitive or emotional challenges, are placed in our care where we provide a comfortable, clean home environment while meeting all of their essential needs: medical, educational, social, physical, mental and emotional. We work on the goal of reuniting the children with their families or facilitate other plans of permanency such as adoption or placement with relatives. Up to six children can reside in each of our three homes. All children placed at St. John Bosco must be able to benefit from the public school system where we place a high priority on education with intensive support in school and at home with in-house tutoring counselors. We are active participants in the IEP process, communicating regularly with teachers.

Saint John Bosco Child and Family Services
P.O. Box 349
Wallkill, NY 12589

Phone: (845) 489-3306


Ulster County Community Action

We help those who are struggling to provide the basic needs for themselves and/or their families through the support of the Department of State Community Service Block Grant (CSBG). We also educate through our Head Start & Early Head Start Programs and provide energy conservation through our Weatherization & EmPower Programs to those who qualify. We do more than just offer one-time assistance. We connect with families over an extended period of time – working to offer educational and goal-setting opportunities to help individuals and families achieve major life changes.

Ulster County Community Action Committee, Inc. (UCCAC)
70 Lindsley Avenue
Kingston, NY 12401
Phone: 845-338-8750